Heavy Duties

Adventure luggage and protection

How To Order

 
 

If you are interested in any of our accessories and you would like to purchase or ask for more information about the products, please send us an email at heavyduties@gmail.com or use the contact form available on our website.
 

REQUIRED INFORMATION

For a clear and fast order, please make sure your email includes the following information:

  • Your name, telephone number and delivery address (this will help us calculate the shipping price of your order);
  • Bike model, year and any modifications you have made on your bike that could interfere with the product you are ordering;
  • A list of the products you are interested in purchasing (please check our website to see if we are producing any parts for your model of bike and what options we have available for your bike);
  • Method of shipment, courier (to your door) or bus (pick up from one of these agencies http://atlassib.ro/agentii/).
    If you can't find your country/town in this list, it means that this method of shipment it is not available in your country/town.

 

ORDER CONFIRMATION

We will reply to your email as soon as possible with the invoice for the products your ordered, including shipping, and the delivery time.

Please take in consideration that sometimes we don't have all the products in stock and it might take a while for us to be able to have them ready for you. So please, when possible, plan ahead.
If this is the case, we will write you an email stating the time we need to have the parts ready for you. There is no need to pay in advance. Once we will have your accessories ready we will send you the invoice.

 

SHIPPING COST

Shipping cost depends of the weight of the parts and there are two delivery options:

  • By courier, to your door, 4-6 working days. The average cost of a parcel is 32-43 euro for most of the European Countries. Please note that for Finland, Sweden, Denmark, Ireland and Portugal the prices are a bit higher.
     
  • Or by bus, 3-7 days, with pick up from one of these agencies http://atlassib.ro/agentii/. Shipping costs 18-22 euro for a Crash Bar or a Panniers Rack and 26-32 euro for a set of panniers.

Please let us know how you would prefer to have the parts shipped when you place your order, courier (to your door) or bus (pick up from one of these agencies (http://atlassib.ro/agentii/)
If you can't find your country/town in this list, it means that this method of shipment it is not available in your country/town.

 

 
 

heavyduties@gmail.com

Tel. : 004 0721836178 /004 0726311104

Design - photography:  klm.breton@gmail.com